Faisal was the reason for this letter and wanted to tell you what a great support staff you have. He has helped me before and he is always very Patient, very understanding, very pleasant and above all he is extremely knowledgeable. It seems he gives 110% to the customer. I want your company to know your support people (especially Faisal) are very important to ARO BROS LTD and Thank you Accomplish for the continued, reliable support we were promised in 2008.
Our VisionTo ensure that small business owners and their accountants experience 'the simpler alternative' in computerised bookkeeping, assisting them to efficiently manage their cashflow and understand their performance at a glance. Our PurposeEvery day we hear stories from Accountants and their clients about how easy it is doing business with Accomplish. Our Support Programme provides 'Awesome' service to those CashManager clients that have joined for complete peace of mind. We have a fantastic record of consistently delivering new systems to clients and Business Partners, exceeding their service expectations. Systems are in most cases delivered overnight (in New Zealand and Australia) to minimise any time clients are waiting to use our software. Our Business Partners can even provide registration details to clients over the phone if the client has installed an evaluation version of our software. No delays. No fuss. Accomplish has been working with Accountants in Public Practice and their small business clients since 1992. This background and focus has enabled us to develop a broad understanding of the issues and challenges faced by small businesses and their Accountants when it comes to client accounting activities. Our SupportWe pride ourselves on providing an Awesome Support service 13 hours each business day from 8am to 9pm. Clients who are members of our Awesome Support and Update Programme have peace of mind knowing that our Support Team is available to assist at a time that suits them, as many SME owners do not work 9 to 5! The Support Team can be reached via phone, fax, email and voicemail with any messages followed up promptly. Support members can also benefit from keeping up to date with the latest releases of CashManager software when they become available. Awesome software support and service from Accomplish is something that our Business Partners and their small business clients have come to expect and every member of our team is challenged to take this Awesome service to new levels. Our WebsitesOur full e-commerce websites make it easy find information, submit an enquiry or purchase a product. We encourage you to register to the website with your product licence number (if you have one) to take full advantage of the features available online. Our websites are integrated with our in-house system, meaning we can identify you and provide you with the best possible service and purchasing experience. For more information on registering to our websites, click here>> |
- How do I set up email in CashManager so that I can send files from CashManager itself?
There are a couple of ways of setting up email within CashManager.
Click on Setup>Options. Select the Email option on the bottom of the screen.
A. Enter your email address in the first blank field e.g. Abc@xyz.co.nz
B. Choose MAPI Client as the preferred method if you use Microsoft Outlook / Outlook to send and receive email. By doing this you will... [Read More]
What Customers Say
Director, Aro Bros (2007) Ltd, 29th Jan 2010
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