I am a 73 and ½ years old and computer illiterate. Last week, my 12 year old computer not only crashed, but collapsed. I have been using the cash manager program for some years in my business. I have now purchased another computer and at the time, the computer shop transferred as much of my old information across to the new one. However, I was told I had to re install the cash manger program which I did yesterday. However, I could not open any of my reports. I phoned accomplish customer service and was put in touch with Eugene Hawkins in NZ who provided technical support. I wish to place on record my sincere appreciation for the excellent service provided. Eugene spent the best part of an hour finding and rectifying my problem. You do not often find this type of dedicated support with many companies today. Please pass on my comments to Eugene and I will certainly recommend your company to others
Why don't my reports fit on the page properly?
Either there is no printer driver installed (in which case, the solution is to install a driver), or the Acceleration for your graphics hardware is too high. To change it: Control Panel->Settings->System->Performance->Graphics move the 'Graphics Acceleration' back a notch. Note - Win XP Graphics Accelerator is located in Control panel>Display->Settings->Advance->Troubleshoot.
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- Can I create invoices and statements in CashManager?
Yes you can. CashManager has an Invoicing Module that can be used to effectively manage Customer (Debtors) and Supplier (Creditors) invoicing. This module is available as an add-on and requires an upgrade that can be ordered simply through your Accountant or directly with Accomplish.
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Please see the Products menu online or contact Accomplish to find out more about the Invoicing Module.
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