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Online Help Centre

Our Online Help Centre is your first point of call for support, information, frequently asked questions, tutorial videos and how-to guides. Coupled with our awesome software support, you always have a support back-up available!

 

CashManager 2010 availableDownload the update now!!


As a member of our Support and Update Programme, you are entitled to view our Online Help Centre. Please register to our website in order to view the full online help section.

Our Online Help Centre is your first port of call for CashManager online help. Here you will find information on common scenarios within CashManager and tips to help you maximise your CashManager experience. There are Frequently Asked Questions, How-to Guides and more. Our aim is to provide our valued CashManager clients with as much online help and support as possible.

Should you not be able to find the answer to your question online, rest assured that our Support Desk staff will be able to provide you with assistance when you need it. Please phone or email our Support Desk.

Click on the following links for more information.

Free to view pages:


You must be a member of our Support & Update Programme to access the following pages:

CashManager How-to Guides
Support Resources
Did You Know?


  • We have compiled this information to make it your first point of call for help or assistance online. Should you not find the answer to your question or enquiry on these pages, please contact us by phone, email or fax.
 
  • What are sub-accounts and how do I activate them?

  • Sub-accounts are accounts which have been categorised under a main account e.g. A sales account can have sub-accounts like sales from produce or sales from grocery etc…

    In order to activate the Sub-accounts feature, Click on 'Setup' and go to 'Options' and under 'Features' tab click on 'Activate Sub-accounts in monthly reporting'. Use the Hyphen, Space, Slash or the decimal to... [Read More]

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What Customers Say

I am a 73 and ½ years old and computer illiterate. Last week, my 12 year old computer not only crashed, but collapsed. I have been using the cash manager program for some years in my business. I have now purchased another computer and at the time, the computer shop transferred as much of my old information across to the new one. However, I was told I had to re install the cash manger program which I did yesterday. However, I could not open any of my reports. I phoned accomplish customer service and was put in touch with Eugene Hawkins in NZ who provided technical support. I wish to place on record my sincere appreciation for the excellent service provided. Eugene spent the best part of an hour finding and rectifying my problem. You do not often find this type of dedicated support with many companies today. Please pass on my comments to Eugene and I will certainly recommend your company to others

Brian Shortall, Managing Director

Shortall Consulting Pty Ltd, 31st Aug 2010


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